22Bet Privacy Policy

This page is a short overview of how 22Bet handles personal data for players using the Ghana site. It does not replace the full Privacy Policy and Terms and Conditions, which remain the final reference. The aim is to explain in plain language what information is collected, why it is needed, how it is protected, and what rights you have over it.

What Data 22Bet Collects

When you create and use an account, 22Bet may collect several types of personal data, for example:

• Identity details: first name, last name, date of birth, and, where required, patronymic.
• Contact details: email address, phone number, and residential address.
• Document details: ID or passport number, issuing authority and date, and, in some cases, power of attorney details for representatives.
• Account and payment data: card or wallet information, transaction history, balances, and withdrawal records.
• Usage data: IP address, dates, and times of access, pages viewed, language preferences, software crash reports, and browser type.
• Preferences and feedback: site settings, survey answers, competition entries, and opinions about services.

Most of this data is provided directly by you, while some technical information is collected automatically when you browse or use the website.

How 22Bet Collects Your Information

Information reaches 22Bet in three main ways. First, you provide data yourself when you register, verify the account, make deposits or withdrawals, join promotions, fill out surveys, or contact support. Second, some data is collected automatically during your visits. This includes cookies, IP address, device type, browser information, and logs of how you move through the site.

Third, certain personal data can be received from trusted third parties. These include payment processors, technical service providers, and marketing partners that lawfully share customer lists, always in line with local rules and the Privacy Policy.

Why 22Bet Uses Your Information

Personal data is used to provide and improve the betting and casino services, and to meet legal obligations. Typical purposes include:

• Creating and managing accounts and profiles.
• Checking age and identity, and preventing unauthorised access.
• Processing deposits, withdrawals, and refunds securely.
• Fulfilling legal duties around anti‑money‑laundering and combating the financing of terrorism.
• Monitoring for fraud, payment abuse, and game tampering.
• Providing customer support and handling complaints.
• Sending service messages about changes, security, and account status.
• Offering promotions and news about 22Bet products and partner offers, where allowed.
• Producing statistics and research to improve the website and services.

Legal Basis and Consent

In many cases, 22Bet relies on your consent to process personal data. Consent can be given explicitly in writing or by clear actions such as registering, creating an account, and carrying out financial transactions on the site. Sometimes consent is not required. Data may be processed when necessary to:

• Comply with legal and regulatory obligations.
• Respond to court decisions or requests from competent authorities.
• Protect your vital interests, including health or life.
• Protect the legitimate interests of the company or third parties, without overriding your rights.
• Produce anonymised statistics or research, except where identified data is needed for certain marketing activities.
• Meet duties where disclosure of personal data is required by law.

Cookies and Similar Technologies

When you use the website, small text files called cookies are stored on your device. They remember preferences and help the site function correctly. Different types of cookies are used, such as:

• Strictly necessary cookies that enable navigation and payments.
• Registration cookies that remember details entered during sign‑up.
• Session cookies that support faster browsing and expire when the browser closes.
• Persistent and flash cookies that store settings for a longer period.
• Analytical cookies that count visitors and help improve the site layout.

Sharing and Transferring Data

Personal data is not sold, but it may be shared with other companies, organisations, or individuals in specific situations. Data can be disclosed to:

• Payment processors and electronic service providers that handle deposits and withdrawals.
• Technical partners that support the platform and related services.
• Affiliates and marketing partners, where you have agreed to such use.
• Other gaming operators, banks, card schemes, and regulators, in cases of suspected fraud, chargebacks, money laundering, or game tampering.
• Public authorities and law‑enforcement bodies, when required by law.
• Research institutions working on gambling‑addiction prevention, under strict conditions.

Because 22Bet works with international partners, your data may be transferred to and stored in other countries. The company aims to ensure that recipients follow appropriate privacy and security standards even where local laws differ.

Security and Storage

22Bet uses a range of technical and organisational measures to protect personal data. These include encryption, Secure Socket Layer (SSL) technology, firewalls, and password‑protected databases with restricted access. Despite these safeguards, sending information over the internet can never be completely risk‑free. For that reason, any transmission of data is ultimately done at your own risk, although the company acts to secure information once it has been received.

Anti-Money Laundering and Fraud Checks

To meet AML and counter‑terrorist‑financing obligations, 22Bet monitors transactions and account behaviour. This may involve:

• Verifying the sources of funds and reasons for transactions.
• Comparing your data against official sanctions or watch lists.
• Requesting extra documents or information when something appears unusual.
• Blocking accounts and reporting to authorities where serious suspicion exists.

Protection of Minors

The services are intended only for adults. By signing up, users confirm they are at least 18 years old or above the legal age in their jurisdiction. Security reviews are used to detect underage use. If the company becomes aware that a minor has tried to register or play, the account is closed, and related data is removed as far as permitted by law.

Your Choices and Rights

You can control some uses of your data directly in the account settings, including opting out of marketing messages. You can also unsubscribe by using links in promotional emails or by contacting support. Under applicable law, you may have the right to:

• Ask what personal data is held about you and from which sources.
• Request correction or updating of inaccurate or incomplete data.
• Request blocking or deletion of data in certain circumstances.
• Lodge a complaint about how your personal data is handled.

Contacting 22Bet about Privacy

If you have questions about this summary or want to exercise your data‑protection rights, you can contact customer support using the usual channels and specify that your request concerns privacy or personal data. The full and binding version of the Privacy Policy is published on the official website. Checking it regularly is the best way to stay informed about any updates.